Sales Rep/Marketing Assistant

Real Pickles is a worker co-operative producing raw, fermented foods from Northeast-grown, organic vegetables. We are seeking a Sales Representative/Marketing Assistant to join our team in Greenfield, Massachusetts.

Approximately 30-32 hours per week.
Reports to Sales Manager. Works within Sales and Marketing Team.

Qualifications:
• Excellent verbal and written communication skills and ability to communicate with customers and co-workers
• Ability to effectively problem solve with customers and co-workers
• Ability to manage time and responsibilities
• Ability to process orders effectively and accurately
• Ability to be flexible and manage several tasks at once
• Good computer skills
• Strong attention to detail
• Creativity and strong design skills
• Interest in organic, local and natural food trends
• Previous sales and/or marketing experience strongly preferred

Responsibilities include:

Sales (20 hours/week)
• Work with existing accounts
• Prospect potential new accounts
• Travel to visit potential and existing accounts as needed, including some overnight trips
• Work with the sales team to meet annual sales projections
• Other related tasks as needed

Customer Service (4-6 hours/week)
• Answer phones and respond to messages
• Understand customer needs and respond to questions and concerns
• Process distributor, wholesale, and retail orders
• Communicate knowledge of Real Pickles’ mission, product and fermentation
• Troubleshoot issues with orders and deliveries
• Other related tasks as needed

Marketing Support (3-4 hours/week)
Work with Marketing Manager to communicate Real Pickles brand, including:
• Create and update promotional materials
• Online communication, including website, blog and social media
• Other related tasks as needed

Demos and Events (1-3 events per month, seasonally)
• Represent Real Pickles at public events and product samplings, including engaging individuals about Real Pickles’ mission, product and fermentation
• Manage event set up, break down, supplies and cash if applicable

Compensation and Benefits
• $16-18/hr
• Employer health insurance plan
• Employer Simple IRA plan
• Paid time off
• Eligible to be a worker-owner in our co-operative after one year of employment
• Possibility of flexible hours

To apply, please email a resume, cover letter, and brief answers to the questions below. Send your email to jobs@realpickles.com.
1. Please tell us about your interest in local and organic food trends. How would you describe Real Pickles’ place in the local and organic food movement?
2. As a sales rep, your job would include finding and establishing new customer accounts for Real Pickles and increasing sales through existing accounts. Please tell us about your style and approach to success with this type of work.

We are an equal opportunity provider and employer.